New virtual chat feature added to Unemployment Insurance website
April 20, 2020
JUNEAU, Alaska — Alaska Department of Labor and Workforce Development Commissioner Dr. Tamika L. Ledbetter announced that a new virtual help feature has been added to the department’s Unemployment Insurance (UI) website, labor.alaska.gov/unemployment. Watson is a virtual chat feature programmed to answer general questions about UI. The feature is found on the department’s website and the UI online application. This feature answers general questions on UI and federal programs related to COVID-19.