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Unemployment Insurance Claim Assistance

Online is now the fastest and easiest way to file for benefits! Online services are available 24 hours a day, seven days a week.

If you have never filed for unemployment insurance benefits, you will need to speak to a claim center technician. Otherwise, you can file a new claim, reopen an existing claim, file a weekly claim, or check the status of your most recent payment via the Internet at my.alaska.gov and click on "Unemployment Insurance Benefits" under Quick Links.

Claim Center technicians are available 10 a.m.-3 p.m. Alaska Standard Time (AST), Monday through Friday.

For the hearing impaired, dial 711 or Alaska Relay at (800) 770-8255. Long distance charges will begin when the call is connected to the claim center specialist.

Claim centers
 
Anchorage
UI Claim Center
Juneau
UI Claim Center
Fairbanks area
Phone:
(907) 269-4700
(907) 465-5552
(907) 451-2871
Fax:
(907) 931-6400
(907) 931-6401
(907) 931-6400
VICTOR:
(907) 277-0693
(907) 586-4650
(907) 451-6126
Address:
P.O. Box 241767
Anchorage, AK
99524-1767
P.O. Box 115509
Juneau, AK
99811-5509
P.O. Box 241767
Anchorage, AK
99524-1767
Toll free ONLY for areas with underserved broadband:
Claim centers: (888) 252-2557/(888) 25CALLS
VICTOR: (888) 222-9989