of Alaska > DOLWD > Employment
FAQs for TaxWeb
What is TaxWeb?
TaxWeb allows employers to do business with Employment Security Contribution through
the internet. You can register a new business, file a contribution
report, pay contributions, view payment history, update contact information
and close an existing account.
What information do you need when registering a new business?
You will need to provide us with your Federal Identification number (FEIN),
business name, address, phone/fax numbers, email address, entity type,
date you will first pay wages to employees, and responsible party (i.e.,
owner, corporate officer, etc.) information.
What is a Federal Employers Identification Number (FEIN)?
This is the identification number that the Internal Revenue Service assigned
to you in order for you to operate a business in the United States.
I have more than one worksite. Do I need to register all worksites or
am I required to report each worksite as a separate business?
If you are a sole proprietor and you operate more than one business under
the same FEIN, you will need to register/report all of those worksites
under the same Alaska employer account number.
What is a NAICS code?
NAICS is an abbreviation for North American Industry Classification System.
A NAICS code is assigned to each new employer registering a new business
in Alaska by the Alaska Department of Labor. This code identifies what
type of business you are operating in the State of Alaska. If you have
questions regarding a NAICS code, please contact us at 1-888-448-3527.
What information do I need to use the TaxWeb?
You must have a valid Alaska Employer Account number, Federal Employers
Identification Number (FEIN) and email address. First time users will
establish a password that will be used for any following visits to
the web site.
I am a small business and only have a few employees. Is it worthwhile
to use the TaxWeb?
Yes. If you are required to file quarterly reports, it is worthwhile.
You will avoid mailing reports and payments. Furthermore, the system
calculates the contributions owed and you will receive an email confirmation.
I am an accountant for many employers. How do I file online?
You can easily set up multiple accounts/businesses under “multiple
filing” from the contribution home page. Wage data can be imported into
the software from your payroll software and sent electronically. Confirmation
and copies can be printed from our secure website for the employer’s
records. Please see instructions on how to create and upload CSV files
Do I need to send payment when I file my report?
Your quarterly contribution reports can be submitted without a payment.
However, payment should be sent before the due date to avoid interest
and/or penalty charges.
How many accounts can I have?
If you are a sole proprietor with one or more businesses you will only
need one account. All reports for the same Federal Identification Number
(FEIN) will need to be combined into one report for the quarter.
I am a reimbursable employer, can I file online?
I forgot my password, what do I do?
You will be able to retrieve your password through MyAlaska by answering
the question that was initially asked for security purposes.
How do I unlock my account?
For security purposes you will have to wait one hour for your account
to be automatically unlocked.
How do I change my password?
Login to MyAlaska, click on “Profile”, click on “Change
Password” and follow the on screen instructions.
I no longer use the same bookkeeper/tax preparer. How do I correct my
You will need to contact an ES Tax representative at 1-888-448-3527 to
reset your account.
Can I add additional users to my account?
The administrator of the account has the ability to set the features
that each subsequent user is authorized to do.
How do I correct a report that I have already filed?
Please complete the Correction of wage form to amend a previously submitted
report. This form is located at :
CSV (comma delimited) FILE
Can I import data from Excel?
This is very easy. Multiple and Single account instructions can be found
If I make an error on my CSV file how do I correct it?
Do not attempt to correct your CSV file from Excel. Excel will change
the formatting causing a frustrating experience. There are two options:
- Use notepad to correct errors noted from the on-line reporting. Select “File/Save” and
upload again through the web application (“File/Save As” will
destroy the (CSV) comma delimited format). Once you have corrected
the CSV file and uploaded it successfully, please remember to make
corrections to your Excel spreadsheet as well.
- Make your corrections to your Excel file and then create a new CSV
file. (Opening a CSV file in excel will destroy the (CSV) comma
What do I do if a Social Security number begins with zero?
Format your SSN column in Excel as “text” or type a single
quote (‘) before the number.
What is an Electronic Fund Transfer (EFT)?
An EFT payment allows you to electronically pay contributions due. EFT payments
are posted directly to your account and you receive immediate verification
How do I set up EFT?
To process an EFT payment you will need the Financial Institution (Bank)
name, routing and account numbers. Pre-note is required the first time
you establish a Bank with us so allow an extra 10 to 14 business days
What is a pre-note?
An initial EFT payment requested to be taken from an individual bank
account will be required to go through a pre-notification process.
This is a non-dollar entry that will take up to 14 days to complete.
This process allows your bank to verify the accuracy of the account
My Financial Institution needs Employment Security Contribution's ACH
(Automated Clearing House) Identifier before accepting a pre-note from
you. What is this Identifier?
Our ACH Identifier is 0000913000
Is there a fee for using EFT?
Employment Security Contribution does not charge a fee for EFT payments. Contact
your financial institution to determine if they charge any fees.
Will I receive a receipt for my payment?
An e-mail confirmation will be sent after submitting payment. Payment
information can also be verified from “View Payments” on
the TaxWeb main page.
I have changed banks or opened a new bank account. How do I change my
The administrator of the account has the ability to update this information
right from the “user services” link.
I made an EFT payment and my bank has not been charged, what happened?
Please contact an employer account representative at our toll-free number
How do I cancel a payment that was made in error? How do I get my money
All payments are automatically posted to your employer account and can
not be canceled. Contact an employer representative at our toll free
number 888-448-3527 to request a refund.
Can I receive reminders by email?
If you choose to warehouse an EFT payment (auto establish to pay at a
later date), you can select “email reminder” and set the
number of days in advance you wish to be reminded to make your payment.
Will the ACH/EFT payment be a debit or a credit?
The Employment Security Contribution EFT payment system is designed as a debit
system. Your transaction establishes the authority to debit your financial
institute for the amount you have authorized.
Is EFT secure?
Your banking information is fully encrypted, while stored and while in
transmission. This is a secure socket site.
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